How can we help?

FAQ

Ordering

What payment methods do you accept? 

We accept all major credit and debit cards, PayPal, Apple Pay, Google Pay, and Shop Pay. If you have any issues with payment, feel free to contact us.

Can I modify or cancel my order after placing it?

We process orders quickly, so if you need to make changes or cancel your order, please get in touch with us within the hour of placing the order, and we will try our best. Once your order has been shipped, we cannot make changes.

Shipping & Delivery

Where do you ship from?

We ship from St. Louis, Missouri. Depending on availability, some items may be shipped from different warehouses.

How long does shipping take?

Shipping times vary based on location and shipping method

Do you offer free shipping? 

Yes! We offer free shipping on orders over $100.

How can I track my order?

Once your order is shipped, you’ll receive a tracking number via email. 

Do you ship internationally?

Yes, we ship worldwide! International shipping rates and delivery times
vary depending on the destination. Free shipping does not apply to international orders. Any applicable customs fees are the buyer's responsibility.

Returns & Exchanges

What is your return policy? 

We offer hassle-free returns within 30 days of receiving your order. Items must be unworn, unwashed, and in their original condition with tags attached.

How do I initiate a return or exchange? 

Simply visit our Contact Us page and fill out the form. We will reach out to you once we receive your information.

Do you offer refunds?

Yes! If your return meets our criteria, we will issue a refund to your original payment method within 7 days of receiving the item. Please note that the time it takes for the funds to appear in your account may depend on your bank's processing times.

Can I exchange an item for a different size or color?

Yes, we offer exchanges based on availability and must be withn the 30 day return timeframe. You may receive store credit or a refund if the item you want is out of stock.

Sizing & Product Information

How do I find the right size? 

We recommend checking our Size Guide, which includes measurements for each item. If you're unsure, feel free to contact us for assistance.

Are your products true to size?

Most of our items fit true to size, but we suggest referring to the size chart for precise measurements.

What materials are your clothes made of?

Each product description includes fabric details. If you have any allergies or sensitivities, please check the material information before purchasing.

Promotions & Discounts

Can I use multiple discount codes on one order?

Unfortunately, only one discount code can be applied per order.

Customer Support

How can I contact customer support?

You can reach us through our Contact Us Page.

Get in touch

Have questions about your order, or a general enquiry?